TECHNICAL SUPPORT SPECIALIST

OTHERS

In Thermo Fisher Scientific Brno, we develop and produce high-tech electron microscopes and spectrometers. Our devices are involved in research of Covid-19 virus or enable mobile phones to get smaller. Our work contributes to making the world healthier, cleaner and safer. We are the biggest production site of electron microscopes worldwide, following a tradition over 70 years long. There are many experts in physics, electronics, software, mechanical engineering and logistics among us.

We are looking for a passionate Spare Part Manager/Technical Support Specialist. The successful candidate will turn data into information, information into insight and insight into business decisions. All while performing the day to day tasks of the SPM role supporting Brno produced products.

This role coordinates and interacts with multiple groups within both the Brno location, as well as our internal global partners. A part of the Global Technical Support group, the SPM manages processes and functions related to spare parts and FRU’s (Field Replaceable Units). FRU’s are the building blocks of our service strategy, and the SPM is a part of all phases of the product lifecycle, from New Products Introduction through End of Life. Heavy focus in this role will be placed on process improvement, innovation and a drive to make a real impact on our customers, both internal and external.

The SPM reports to the Global Spares Manager who is based in the United States and is a part of the global SPM team.

What will you do?

  • Manage daily tasks of the SPM function for Brno based products
  • Work with management to prioritize business and information needs
  • Locate and define new process improvement opportunities
  • Participate in improvement projects, domestic and global
  • Coordinate with other professionals to implement changes and new processes

How will you get here?

Education

  • Degree in Supply Chain, Business or Engineering is required
  • Technical skills are preferred, but not required

Experience

  • 2+ years of experience in a data analyst or business data analyst role with proven success
  • Strong analytical skills with the ability to collect, organize, and disseminate significant amounts of information with attention to detail and accuracy
  • 4+ years working in the technology industry preferred

Knowledge, Skills, Abilities

  • Task and detail focused
  • Cross cultural communication
  • Strong MS Office proficiency
  • Intermediate English proficiency required
  • Data analysis

Location: CTP Brno - Slatina

CONTACT US!

Marina Mishchyshyna

Vlastimila Pecha 1282/12, Brno 627 00

marina.mishchyshyna@thermofisher.com, +420 730 192 093