CUSTOMER SERVICE TRAINING DEVELOPER

ENGINEERING, RESEARCH AND DEVELOPMENT

In Thermo Fisher Scientific Brno, we develop and produce high-tech electron microscopes and spectrometers. Our devices are involved in research of Covid-19 virus or enable mobile phones to get smaller. Our work contributes to making the world healthier, cleaner and safer. We are the biggest production site of electron microscopes worldwide, following a tradition over 70 years long. There are many experts in physics, electronics, software, mechanical engineering and logistics among us.

What will you do?

The Customer Service Training Specialist will be responsible for working in compliance with legislation and IMS (required for all), developing, delivering and maintaining high quality instructor led training and online training, as well as maintaining microscopes in training center laboratory.

What we are looking for:

  • Preferable University degree in technical disciplines such as (Applied) Physics, Material Science, Electronics or Mechanics/Mechatronics or a combination of education and experience that demonstrate the required skills
  • Basic learning methods knowledge
  • Proactive and approach to learning development
  • Proven affinity with transferring knowledge and skills to other people
  • Analytic, abstract thinking, initiative, independent, sharing knowledge, stress tolerance, and teamwork
  • Strong verbal and written communication skills
  • Multicultural awareness appreciated
  • Self-starter who is also highly productive when not supervised
  • Incidental Traveling
  • Good in technical English (verbal and in writing)
  • Some experience with training is an advantage
  • Experience with learning management systems, HTML, Video editing

Core competencies:

  • Communication
  • Continuous learning
  • Business sense
  • Energizing others
  • Customer focus and relationship building
  • Quality
  • Independent
  • Influencing
  • Gets Results
  • Planning/prioritizing & goal setting
  • Collaboration and teamwork

Location: CTP Brno - Slatina

CONTACT US!

Aleksandra Adamczyk

Vlastimila Pecha 12, Brno 627 00

aleksandra.adamczyk@thermofisher.com